The chapters are mainly about Evaluation, and why evaluation is important.
It is important for it's use in the design process as a way to focus on the goals for the product, and need of the customers. By doing this you can ensure that the resulting product meets the user needs and causes less frictions between the users and the product itself.
There are multiple evaluation paradigms or methods that are to be used depending on what is to be evaluated, for example, Heuristic Evaluation is a evaluation method that uses "Heuristics" to make the User Interface (menus, navigational systems, etc) more user-Friendly. When using Heuristics, you need to keep in mind that different Heuristics focuses on different specific UI (User interface) problems, and it is therefore, very important that the right one is chosen from the start when evaluating.
As noted, different Evaluation methods can be used in different scenarios.
To find the right Method for the current scenario, you can use the Decide-Framework.
The Decide-framework is divided into different points:
- Determine the goals of the evaluation (E.g. Design or usability evaluation?).
- Explore and determine the questions (the questions that the evaluation should answer).
- Choose the evaluation methods or paradigms.
- Identify practical issues (E.g. are we staying within our target group?).
- Decide how to deal with different ethical issues.
- Evaluate and present the data (as unbiased as possible).
Questions for the seminar:
- Where should we go next in our design process? iterate on Concept design?
- Should we create multiple low-fidelity prototypes and gather test data from our target group?
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