These chapters talked about different kinds of evaluation, how and why evaluation is important and some evaluation paradigms. They brought up things as controlled setting evaluation versus natural setting evaluation. I really like the natural setting evaluation because of the pointers on of the lectures took up. There we heard about a natural setting evaluation where when a error code appears on the screen the fix was to call for another co worker. When viewing users in the natural flow we can really see how our product is used and what changes should be done.
But of course it is always best to use many of these methods in conjunction. And because we don't live in the “waterfall age” and use agile development we can always go back and rethink and redo them.
They also brought up a framework for designers to evaluate the product.
Decide-model
- Determine the goals
- Explore the questions
- Choose the evaluation paradigm and techniques
- Identify the practical issues
- Decide how to deal with the ethical issues
- Evaluate, interpret and present the data
Question: What type of evaluation techniques should we use?
Question: Should we create 2 different low-fidelity designs and see what users like best or use one?
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